Are you looking for a trailer service shop or a place to buy trailer parts and trailer accessories in the Chicago area? Look no further than Advantage Trailer.
Advantage Trailer is much more than a trailer dealer and fabricator. While we are proud to be the premier trailer dealer in Chicagoland, we also offer a top-notch service department, a wide range of parts and accessories, and tire sales and service.
As a local, family-owned and operated small business, we can handle all your service and maintenance needs. If you are a business, this allows you to avoid down time and keep your trailers working for your business. If you are an individual, this allows you to work with a shop close to home and avoid long hauls just to get your trailer fixed.
This sets us apart from other trailer dealers. We don’t just sell you a trailer and move on to the next customer. We’re a one-stop shop that can handle your warranty and service needs and we stock the parts and accessories that you may need down the road.
We operate with a service-oriented mentality and a personal approach that values relationships. That means that if you are our customer, you are OUR customer. And we are proud of that.
This was demonstrated when Jeanette DesJardins, founder of CarChix, was at a race in South Georgia and another attendee backed into her trailer. As luck would have it, Advantage service manager Dan Rocco was at the same event enjoying some time off, and when he saw the damage to her trailer, he fixed it on the spot, no questions asked.
“It was crazy enough to run into one of the guys who built my trailer at an event 1,000 miles away,” DesJardins explained afterward. “But then for him to go out of his way to fix it before I hit the road, it just speaks volumes about Advantage Trailer. That’s the kind of people they are, and if I ever decide to get another trailer I know who I’ll go with again.”
In the first part of this blog series, we will answer some of the common questions we get about the types of trailer services Advantage Trailer offers. We will follow that up with a post about our parts and accessories offerings and then information about our tire sales and service capabilities.
Does Advantage Trailer offer trailer repairs and maintenance?
Of course. We sell trailers from some of the top manufacturers in the world, but no matter how well built your trailer is, you will have to maintain it like any vehicle to get optimal performance and longevity out of it. Add in the unpredictable Chicago weather and any trailer is bound to need service at some point.
Will Advantage Trailer service my trailer bought from another dealer?
Absolutely. While we would love to sell every trailer, we understand there are many reasons a customer may buy elsewhere. That doesn’t mean we won’t service or repair it. At the end of the day, we want your trailer to work for you, so no matter where you bought it we’ll get you back on the road as quickly as possible.
What types of trailers will you service?
Our service experts can work on any type of trailer, from a small open utility trailer up to a 53-foot enclosed trailer. We recently serviced a large gooseneck trailer that was hauling a bear, a mountain lion, and five wolves, so no matter what you’ve got, we’ve got you. We will also install hitches onto your car and install or service tires on your truck.
What types of service does Advantage Trailer offer?
Our services range from preventative maintenance to structural repairs to accessory installation and everything in between. Whether you need a hitch installed to your tow vehicle, need snow removal equipment installed or removed from your truck, need your landscape trailer repacked for the season, or need something on your trailer repaired, we’ve got you covered.
Can I take my trailer to an auto repair shop?
They may or may not have space for a trailer, but they don't specialize in trailers. Advantage Trailer does, which means you will get expert service and faster turnaround since we stock most trailer parts needed for repair.
How much does it cost to get my trailer serviced by Advantage Trailer?
Since every situation is unique, please call us at 630-580-5840 to get a custom quote for your trailer. Our pricing is competitive and our service is unparalleled in Chicagoland.
Where is Advantage Trailer located?
Advantage Trailer is ideally situated to service the city of Chicago and the Chicago suburbs. Our shop sits at the corner of Gary Ave. and North Ave. in Carol Stream, which means we are centrally located to Aurora, St. Charles, Schaumburg, Oak Park, Bolingbrook, and everywhere in between.
My trailer was recently involved in a traffic accident. Can you give me a repair estimate?
Of course! Call us at 630-580-5840 and let us know the details or submit a service request along with photos and we will get back to you within 24 hours.
I need to get my trailer repaired and back in action as soon as possible. How quickly can you fix it?
It depends on the season, how busy we are at the time, and whether we have the needed parts in-stock or have to order them, but in general our service team averages 3-5 days. For an accurate timeframe, please call us at 630-580-5840.
What if I’m here from out of town and need to get my trailer serviced
We will fix your trailer no matter where you’re from. If it requires an overnight stay, there is a Holiday Inn directly across the street from our shop and a Hampton Inn just down the street. We are also happy to give you a ride to a nearby Enterprise Car Rental if needed. Regardless, we’ll get you back up and running as quickly as possible.
I have a marketing trailer from Advantage Trailer that is currently in another market and needs service. Can you help?
We are happy to speak with a local trailer repair shop to ensure they get you back up and running as quickly as possible.
Can you come look at my trailer or service my trailer?
We do not make trailer calls. If you can get it to us, we are happy to fix it.
Do you service RVs?
We do not, but we share our building with Hometown RV and they can service your RV. If you have a toy hauler, we can certainly service that as we sell the Stealth Nomad.
What are your service hours?
We are open Monday through Friday from 8am to 6pm and Saturday from 8am to 2pm. We are closed on Sundays.